## Where does TELLFUN ship?
We ship to the destinations available at checkout, including the United States, United Kingdom, European Economic Area, and Australia.
## How long will my order take?
Orders normally require 1–3 business days for processing. After dispatch, selected faster routes usually take approximately 5–7 business days, while standard international delivery generally takes approximately 9–12 business days.
## How can I track my order?
We will email tracking information after dispatch when tracking is available. Please allow 2–5 business days for the first carrier scan to appear.
## Where are returns sent?
Unless we give you a different authorized address, returns are sent to our returns facility in Mainland China. Contact us before returning anything. For change-of-mind returns, customers normally pay tracked return postage; defective or incorrect items are handled separately in accordance with applicable law.
## Can discounted products be returned?
Yes. Discounted products can be returned unless they were clearly marked `FINAL SALE` before purchase. Final-sale wording never removes rights concerning defective, damaged, incorrectly supplied, or misdescribed goods.
## How do I choose a size?
Check the garment measurement chart on each product page and compare it with a similar item you already own. Because TELLFUN specializes in oversized silhouettes, do not select a size based only on your usual size. Contact `[SUPPORT EMAIL]` with your height, weight, waist measurement, and preferred fit if you need help.
## Can I cancel or change an order?
Contact us as soon as possible. We will try to help, but changes are not guaranteed after fulfillment begins. Dispatched orders must follow the return process and any applicable statutory cancellation rights.
## Will I pay customs duties or taxes?
Any tax or duty collected by TELLFUN will be shown at checkout. If duties or import charges are not collected at checkout, the recipient may be responsible for them upon import.
## What if my item is damaged or incorrect?
Email Support@tellfun.com with your order number and clear photographs or video. We will investigate and provide an appropriate remedy.
## How long do refunds take?
We normally process an approved refund within 5 business days after inspection. Banks and payment providers may take another 5–10 business days to post it. Statutory deadlines apply where they provide greater protection.