Terms of service

These Terms of Service apply to the website at `https://tellfun.com` and purchases made through it. The store is operated by `Shuncheng Technology Industry ( HK) Limited, Hong Kong business registration number Shuncheng Technology Industry ( HK) Limited, trading as TELLFUN (“TELLFUN,” “we,” “us,” or “our”). Our registered address is Room 20A, 300-306 Lockhart Road, Wan Chai, Hong Kong Island, Hong Kong SAR.

## 1. Acceptance of terms

By accessing the website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If mandatory consumer law in your place of residence provides greater protection, that law prevails to the extent required.

## 2. Eligibility and account information

You must be legally capable of entering into a purchase contract. You agree to provide current, complete, and accurate order, contact, billing, and delivery information. You are responsible for maintaining the security of your account credentials.

## 3. Products and presentation

We aim to display products, colors, measurements, and details accurately. Screen settings, lighting, fabric washes, and production tolerances may cause minor variations. Nothing in this section limits rights relating to goods that are materially misdescribed, defective, unsafe, or not of acceptable quality under applicable law.

## 4. Prices, taxes, and payment

Prices are displayed in the selected currency and may change without notice before an order is placed. Taxes, duties, shipping charges, and discounts will be shown at checkout where applicable. Your order is not accepted until payment is authorized and we send an order confirmation or begin fulfillment.

## 5. Order review, refusal, and cancellation

We may verify, limit, refuse, or cancel an order for legitimate reasons, including suspected fraud, pricing or inventory errors, payment failure, resale activity, or delivery restrictions. If we cancel an order after payment, we will issue a refund to the original payment method. We will not refuse or cancel orders on unlawful discriminatory grounds.

## 6. Shipping and delivery

Processing times, delivery estimates, customs information, and procedures for delayed or lost parcels are described in our Shipping Policy. Delivery estimates are not guarantees, but we will provide the notices and remedies required by applicable law when shipment is delayed.

## 7. Returns, cancellations, and consumer rights

Our voluntary return program and regional statutory rights are described in our Return & Refund Policy. No provision in these Terms excludes consumer guarantees, withdrawal rights, or remedies that cannot lawfully be excluded.

## 8. Intellectual property

The website and its original text, graphics, logos, photographs, videos, designs, and software are owned by or licensed to TELLFUN and are protected by applicable intellectual-property laws. You may use the website for personal, non-commercial shopping purposes only. You may not reproduce, distribute, sell, scrape, or commercially exploit protected content without written permission.

## 9. Reviews and user content

If you submit a review, image, video, or other content, you confirm that you own or have permission to use it and that it is accurate, lawful, and does not infringe another person’s rights. You grant TELLFUN a non-exclusive, worldwide, royalty-free license to display and use that content in connection with our store and marketing, subject to applicable privacy and advertising laws. We may moderate unlawful, fraudulent, abusive, or irrelevant content, but we do not manipulate reviews to create a misleading impression.

## 10. Prohibited use

You may not use the website to violate law, infringe rights, introduce malicious code, interfere with security, scrape personal data, submit false information, or conduct fraudulent transactions.

## 11. Third-party services and links

The store may use third-party services such as Shopify, payment providers, carriers, analytics providers, and social platforms. Their services may be governed by separate terms and privacy notices. We are not responsible for an unrelated third-party website merely because the store links to it, except where liability cannot lawfully be excluded.

## 12. Disclaimer and limitation of liability

To the maximum extent permitted by law, the website is provided without warranties beyond those expressly stated. TELLFUN is not liable for indirect or consequential loss that was not reasonably foreseeable. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any consumer right or liability that cannot legally be excluded or limited.

## 13. Indemnity

To the extent permitted by law, you agree to indemnify TELLFUN against third-party claims resulting from your unlawful misuse of the website or infringement of another person’s rights. This section does not apply to ordinary consumer use or reduce mandatory consumer protections.

## 14. Severability and waiver

If any provision is found unenforceable, the remaining provisions continue in effect. A delay in enforcing a right is not a waiver of that right.

## 15. Governing law and disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region. This choice does not deprive consumers in the United States, United Kingdom, European Economic Area, Australia, or elsewhere of mandatory protections available under the law of their habitual residence. Before starting formal proceedings, please contact Support@tellfun.com so we can try to resolve the matter.

## 16. Changes to these terms

We may update these Terms to reflect changes in law, our services, or business practices. The version in effect when an order is placed will normally govern that order. Material changes will be identified by the “Last updated” date.

## 17. Contact information

Business: Shuncheng Technology Industry ( HK) Limited, trading as TELLFUN

Registration number: 2320159

Registered address: Room 20A, 300-306 Lockhart Road, Wan Chai, Hong Kong Island, Hong Kong SAR

Email: Support@tellfun.com